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FAQ
What types of products does WellnessMetal offer?
What types of products does WellnessMetal offer?
WellnessMetal provides a selection of fitness and recovery tools designed for use during workouts, stretching routines, and post-exercise recovery.
Where does WellnessMetal ship?
Where does WellnessMetal ship?
WellnessMetal currently ships within the United States only.
You can also visit our Shipping Policy for more information.
How long does delivery take?
How long does delivery take?
Estimated delivery time is 7–10 business days, which includes 6–8 business days of transit time once the order has shipped.
You can also visit our Shipping Policy for more information.
What is the return window?
What is the return window?
Returns must be requested within 30 days of delivery, based on carrier tracking confirmation.
You can also visit our Refund policy for more information.
What condition must items be in to qualify for a return?
What condition must items be in to qualify for a return?
Items must be unused, uninstalled, and returned in original condition with all packaging, accessories, and documentation.
You can also visit our Refund policy for more information.
How can WellnessMetal support be contacted?
How can WellnessMetal support be contacted?
Simply contact the support team:
Email: info@wellnessmetal.com
Phone: +1 (252) 372-4272
Customer Service Hours
Monday–Friday, 8:00 AM – 7:00 PM (EST)
We aim to respond to all inquiries within 1–2 business days.