Terms of service
1. AGREEMENT TO TERMS
This website is operated by Wellness Metal (“Wellness Metal,” “we,” “us,” or “our”). By accessing this site or completing a purchase, you agree to be bound by these Terms of Service (“Terms”) and all referenced policies.
If you do not agree, you may not access the site or use our services. Continued use of the website constitutes acceptance of any updates to these Terms.
2. ELIGIBILITY & PROPER USE
You confirm that you are of legal age in your jurisdiction and capable of entering into binding agreements.
You agree to use this website and our products lawfully, responsibly, and without abuse, fraud, or unauthorized commercial activity.
3. SITE & SERVICE AVAILABILITY
We reserve the right to modify, suspend, or discontinue any aspect of the website, products, or services at any time without notice.
We are not liable for interruptions, delays, or service changes.
4. PRODUCT PRESENTATION
We take care to represent our products accurately. However, natural variations in color, finish, texture, or appearance may occur due to display settings or production processes.
Such variations are not considered defects and do not constitute misrepresentation.
5. ORDER REVIEW & ACCEPTANCE
All orders are subject to review and acceptance. We reserve the right to refuse, cancel, or limit orders at our discretion, including those suspected of fraud, abuse, or unauthorized resale.
Additional verification may be required prior to fulfillment.
6. PRICING & PAYMENTS
Prices, availability, and promotions are subject to change without notice. Errors may be corrected at any time, including after an order is placed.
You agree to provide accurate and current payment and billing information.
7. SHIPPING & DELIVERY RESPONSIBILITY
Shipment tracking and carrier confirmation constitute proof of delivery. Responsibility transfers to the customer once delivery is confirmed to the address provided at checkout.
We are not responsible for loss, theft, or damage occurring after confirmed delivery, or for orders shipped to incorrect addresses provided by the customer.
8. RETURNS, REFUNDS & EXCHANGES
All return requests are governed exclusively by our Refund Policy.
Refunds are issued only after returned items are received, inspected, and approved. Items showing use, installation, alteration, or missing components may be denied.
Shipping and handling fees are non-refundable unless otherwise required by law.
9. DISPUTES & CHARGEBACKS
We encourage customers to Contact Us directly to resolve any order concerns prior to initiating a chargeback or payment dispute.
Unauthorized or excessive chargebacks may be contested using transaction records, delivery confirmation, and communication history, and may result in refusal of future service.
10. THIRD-PARTY REFERENCES
Our website may reference third-party services or content. We are not responsible for third-party materials, policies, or transactions.
Engagement with third-party services is at your discretion.
11. CUSTOMER FEEDBACK & SUBMISSIONS
Any feedback, reviews, or submissions provided may be used by Wellness Metal without restriction or compensation.
You affirm that submitted content is lawful and does not infringe upon third-party rights.
12. RESTRICTED ACTIVITIES
You may not misuse the website or content, including but not limited to unlawful conduct, intellectual property infringement, data harvesting, or interference with site security.
Violations may result in immediate termination of access.
13. INTELLECTUAL PROPERTY RIGHTS
All content, branding, product designs, imagery, and materials are the exclusive property of Wellness Metal and may not be reproduced without written authorization.
14. WARRANTIES DISCLAIMER
Products and services are provided “as is” and “as available.” We make no guarantees regarding uninterrupted access or subjective satisfaction.
To the fullest extent permitted by law, all warranties are disclaimed.
15. LIMITATION OF LIABILITY
Wellness Metal shall not be liable for indirect, incidental, or consequential damages arising from use of the website or products.
Our total liability shall not exceed the amount paid for the applicable order.
16. INDEMNIFICATION
You agree to indemnify and hold harmless Wellness Metal from claims arising from your misuse of the site, violation of these Terms, or breach of law.
17. ENFORCEABILITY
If any provision is deemed unenforceable, the remaining Terms shall remain in full effect. Failure to enforce any provision does not constitute waiver.
18. GOVERNING LAW
These Terms are governed by the laws of the United States, without regard to conflict-of-law principles.
19. UPDATES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the site constitutes acceptance of revisions.
Contact Information
Wellness Metal
Store Address: 3820 Taviston Ct, Wake Forest, NC, 27587, USA
Store Email: info@wellnessmetal.com
Store Phone: +12523724272
Customer Service Hours
Monday–Friday, 8:00 AM – 7:00 PM (EST)
We do our best to reply to your e-mail within 1-2 business days.